Contact Us

Got questions, feedback or need more details?

If our info pages don’t cover your question or something is confusing, send an email to [email protected].

Please provide your name, phone number and city when writing to us. If you need after-sales help, remember to attach photos of the product.

🕒 Customer Service Hours

Mon to Fri: 9:00 AM – 5:00 PM

Saturday: 10:00 AM – 6:00 PM

Sunday: Off

All inquiries will get a reply within 48 hours (holidays excluded).

FAQ


Q: When can I get my package?

A: We need 3–7 days to prepare your order before shipping. Once dispatched, delivery takes 14–30 days based on your location. Holidays may cause extra delays.

Q: What are your return rules?

A: We will handle your refund or exchange after receiving and checking your returned goods. Please wait at least 14 days after our warehouse receives your item for processing.

Q: How do I contact you about my order?

A: Email us at [email protected] or fill out the contact form on this page.